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Safe and sound. And secure.

DAFpay is committed to protecting the data of our customers, employers, and employees. That's why we prioritize securing our products, policies, and practices right from the start.

Your privacy is important to us. Learn more about our data practices in the Trust Center.

SECURE BY DESIGN

Secure cloud infrastructure

DAFpay is hosted on AWS cloud infrastructure, leveraging years of safety enhancements to ensure maximum performance, resilience, and speed of deployment.

SECURE BY DESIGN

Continuous monitoring

Chariot's infrastructure is monitored using industry-leading intrusion detection systems. Our 24/7 on-call team ensures all alerts are immediately acted on.

SECURE BY DESIGN

Privacy & security built in

Security and transparency have always been our priority. We are committed to protecting the data of our donors, nonprofits, and other partners. Our enterprise-level security is designed to exceed industry standards and keep your data safe.

The button
made for your
Donor Advised Fund

  • How do I use DAFpay?
    You can use DAFpay in 3 easy clicks on any donation form where you see the DAFpay button. You enter your login credentials for your Donor Advised Fund account, confirm your gift size and submit. You’ll receive an email confirmation from DAFpay with your gift ID, which you can use to track the status of your gift.
  • Do I need to do anything to set up DAFpay?
    You can use DAFpay with your existing Donor Advised Fund account. There’s no additional set up required to starting using DAFpay and you don’t need to create a new username and password.
  • How secure is DAFpay?
    DAFpay is built and operated with comprehensive security tools and compliance protocols in accordance with all applicable regulations related to data privacy and protection. None of your DAF account information is recorded by DAFpay or shared with any parties. Because your transaction is processed by DAFpay Network and sent electronically to the nonprofit you’re supporting, your gift is more secure than when sent via checks in the mail to each nonprofit, which is prone to loss, theft, fraud and human entry errors. By using DAFpay, both the donor and the nonprofit are able to track gifts in real time for the first time ever.
  • How can I track my gift with DAFpay?
    After you complete your DAF grant with DAFpay, you’ll receive an email with a unique tracking number. You can use that tracking number in the “Track My Gift” section of this website to see the precise status of your gift.
  • How will my gifts through DAFpay show up in my DAF portal?
    When you log into your Donor Advised Fund account, any grants initiated through the DAFpay button will appear in your recent gifts section with the name “DAFpay Network.” DAFpay Network is a 501(c)(3) nonprofit that serves as the payment facilitator for DAFpay and processes the gift to reach the nonprofit you’re supporting faster and safer. For any of those gifts, you can click into the details of the gift to see the specific nonprofit organization that gift supported through DAFpay.
  • How will my gifts through DAFpay show up for nonprofit recipients?
    Nonprofits will see in their own dashboards the details of your gift immediately when it’s made through DAFpay. They’ll see the gift size, the Donor Advised Fund it’s coming from, and your name and email, so long as you did not give anonymously. They are also able to see the same gift status details as the donor does when they track a gift through DAFpay.
  • Which Donor Advised Funds work with DAFpay?
    DAFpay supports enhanced Donor Advised Fund giving from all 1,151 DAFs and is directly integrated with over 70% of the DAF market by volume, including Fidelity, Vanguard, Schwab, National Philanthropic Trust and many others.
  • Which nonprofit organizations use DAFpay?
    Over 5,000 nonprofits use DAFpay to enhance their DAF fundraising efforts, including some of the countries largest and most recognized organizations like American Cancer Society, Susan G. Komen, Michael J. Fox Foundation and Peta.
  • Does it cost me extra as a donor to use DAFpay?
    There is no expense for a donor to use DAFpay. Nonprofit organizations pay for the DAFpay feature in their donation forms or on their websites through a variety of packages that can include a processing fee and/or a subscription cost, depending on what best meets their needs.
  • What are the benefits to nonprofits of using DAFpay?
    Soliciting and receiving donor advised fund donations has always been a confusing and cumbersome process for nonprofits. DAFpay helps them: Raise more money by making DAF giving as easy as possible for supporters. Build stronger relationships with donors that give with a DAF by thanking them immediately and making an impact faster with their gift, thanks to electronic funds transfers from DAFpay. Eliminate the administrative hassle of manually receiving and entering DAF gifts as checks in the mail.
  • Can I talk to someone if I have more questions about DAFpay?
    Absolutely, you can email us at dafpay@givechariot.com and we’ll respond as soon as possible to address any questions or problems you’re encountering.

Questions? Answers.

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